TITLE

RELATIONSHIP BETWEEN JIT AND TQM: PRACTICES AND PERFORMANCE

AUTHOR(S)

Flynn, Barbara B.; Sakakibara, Sadao; Schroeder, Roger G.

PUB. DATE

October 1995

SOURCE

Academy of Management Journal;Oct95, Vol. 38 Issue 5, p1325

SOURCE TYPE

Academic Journal

DOC. TYPE

Article

ABSTRACT

We propose that the use of total quality management (TQM) practices will improve just-in-time (JIT) performance through process variance reduction and reduced rework time and that JIT practices will improve quality performance through problem exposure and improved process feedback. Using data on 42 plants in three U.S. industries, we found that common infrastructure practices formed a strong foundation for both types of performance; in addition, we demonstrated that TQM and JIT practices interacted. Some trade-offs were identified, indicating that JIT and TQM approaches can be customized to plants. Suggestions for further research are made.

ACCESSION #

9512044541

Tags: TOTAL quality management;  JUST-in-time systems;  PRODUCTION control;  MANAGEMENT;  QUALITY circles;  QUALITY control;  INDUSTRIAL management;  PROCESS control;  COST effectiveness;  PERFORMANCE -- Management;  INDUSTRIAL productivity

 

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