Managing coprovision: Using expectancy theory to overcome the free-rider problem

Powers, Kathleen J.; Thompson, Fred
April 1994
Journal of Public Administration Research & Theory;Apr94, Vol. 4 Issue 2, p179
Academic Journal
Discusses how to design and organize the delivery of public services to promote citizens' contribution of their time, effort, and skills. Lessons from the fable of the bees; Treatment of citizens like employees; Clarification of citizens' roles.


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