To boost your company's image, pick up the phone

Welch, C. William
June 1995
Westchester County Business Journal;6/26/95, Vol. 34 Issue 26, p40
Discusses the importance of returning telephone calls in fostering a positive image for a company and for its executive. Message given when an executive does not return calls; Importance of telephone courteousness; Treatment of salespeople calling a company.


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