Tourism agency sponsors special seminars
- New training looms. // Hotel & Motel Management;4/4/94, Vol. 209 Issue 6, p26
Reports on the use of interactive television in improving training methods for employees of the hospitality industry. Combination of education and entertainment; Superiority of interactive learning to classroom training; Reduction of cost and learning time; Consistency of instruction; Privacy;...
- Trained in vain? Farkas, David // Restaurant Hospitality;Nov93, Vol. 77 Issue 11, p65
Discusses the curricula of hospitality management schools with regards to the effectivity of students in handling actual restaurant situations. Exposure to business-related coursework; Recruitment of students for abroad; Training for multi-unit management jobs; Value of work in conjunction with...
- HOST bridges gap between welfare and work. C. W. // Lodging Hospitality;June97, Vol. 53 Issue 6, p18
Discusses the program Hotel On Site Training (HOST), which began in July, 1996, to prepare people for employment in the hospitality industry. Circumstances surrounding the program; Details on the curriculum of the program; Comments from Howard C. Nusbaum, executive director of the Ohio Hotel &...
- Reading, 'riting and 'rithmetic aren't enough. Wolff, Carlo // Lodging Hospitality;Nov97, Vol. 53 Issue 11, p42
Focuses on changes in education for careers in the hospitality industry. Entry of hospitality as a career; Challenge of making work interesting; Description of changes to the curriculum at various hospitality schools; Marketing hospitality as a career. INSET: Pencil and paper aren't enough..
- Sticky situations. Rowe, Megan // Lodging Hospitality;Feb96, Vol. 52 Issue 2, p32
Gives advice on how to train hotel employees on the right way to handle disgruntled guests. Establishment of a two-way communication with guests; Training of staff on dealing with `critical moments of service'; Participation of employees in a basic sensitivity and awareness seminar. INSET:...
- But are they ready? Morton, Alan // Restaurant Business;2/10/94, Vol. 93 Issue 3, p48
Reports on the curriculum of hospitality schools in the United States. Knowledgeability of graduates in business and practice skills; Remarks on the teaching of high-level management skills; Recommendation by restaurateur and educator Michael Hurst; Teaching of accounting skills.
- Hotel makes room for its own qualifications. Littlefield, David // People Management;10/10/96, Vol. 2 Issue 20, p12
Focuses on the plans of Novotel, a hotel business in Great Britain owned by French conglomerate Accor, to have its internal training program accredited by an external awarding body. Origin and details of the training program; Impact on employees if the program will be validated by an external...
- `Pathway to Independence' graduates hired by Marriott. // Caribbean Business;8/19/1999, Vol. 27 Issue 32, p40
Focuses on the business-driven training program launched by the San Juan Marriott Resort & Stellaris Casino, called `Pathways to Independence.' Program features; Implications for the hospitality industry.
- Sales training for limited-service properties pretty limited. Feiertag, Howard // Hotel & Motel Management;04/03/2000, Vol. 215 Issue 6, p24
Focuses on the limited sales training programs for limited-service hotel properties in the United States. Training for front-office, guest-service and revenue-management staff; Aim of helping managers and owners in improving profitable sales; Group sales training.