TITLE

You're fired! By the real boss--your customer

AUTHOR(S)
Gitomer, Jeffrey
PUB. DATE
July 1998
SOURCE
Long Island Business News (7/1993 to 5/2009);07/13/98, Vol. 45 Issue 28, p2C
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Discusses reasons why customers stop patronizing businesses. Includes poor response; Unavailability; Unfriendly person on the front line.
ACCESSION #
949488

 

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