Ito, Ryoji; Gehrt, Kenneth C.
April 2014
Asia Pacific Journal of Medical Toxicology;Spring2014, Vol. 26 Issue 1, p75
Academic Journal
This paper reports on the results of a study conducted on 22 cases of offshoring by Japanese small and medium sized enterprises (SMEs) in the consumer services industry. The cases are analyzed using fuzzy-set qualitative comparative analysis. Its aim is to investigate how to transition from initial offshoring efforts to subsequent efforts. Specifically, whether Japanese SMEs that have achieved initial success in offshoring will achieve subsequent success via major or minor strategic transition is investigated. The results show that among the things that do not change is a staffing model (strategy factor) that relies on company employees rather than outsourcing. Among the things that do change is assessment of human resource availability in the host location (environmental factor) which decreases in importance from initial to subsequent offshoring. Results of fuzzy-set qualitative comparative analysis of 22 cases indicate that two characteristic relationships exist.


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