TITLE

Potential process improvements captured through web-based survey

AUTHOR(S)
Saver, Cynthia
PUB. DATE
February 2014
SOURCE
OR Manager;Feb2014, Vol. 30 Issue 2, p26
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article features the web-based debriefing questionnaire and its effectiveness in identifying the most common problems occurring in the operating room (OR) department and finding ways to prevent them. According to Northwestern Memorial Hospital's (NMH) Amy Halverson, they were able to determine the pressing issues of equipment/physical environment and scheduling/coordination through the questionnaire. It also cites the Model for Improvement created by the Associates in Process Improvement.
ACCESSION #
94192050

 

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