TITLE

EXPLOITATION, EXPLORATION, AND PROCESS MANAGEMENT: THE PRODUCTIVITY DILEMMA REVISITED

AUTHOR(S)
Benner, Mary J.; Tushman, Michael L.
PUB. DATE
April 2003
SOURCE
Academy of Management Review;Apr2003, Vol. 28 Issue 2, p238
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
We develop a contingency view of process management's influence on both technological innovation and organizational adaptation. We argue that while process management activities are beneficial for organizations in stable contexts, they are fundamentally inconsistent with all but incremental innovation and change. But dynamic capabilities are rooted in both exploitative and exploratory activities. We argue that process management activities must be buffered from exploratory activities and that ambidextrous organizational forms provide the complex contexts for these inconsistent activities to coexist.
ACCESSION #
9416096

 

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