TITLE

Sexual Harassment in the Sales Force: The Customer is NOT Always Right

AUTHOR(S)
Fine, Leslie M.; Shepherd, C. David; Josephs, Susan L.
PUB. DATE
September 1994
SOURCE
Journal of Personal Selling & Sales Management;Fall94, Vol. 14 Issue 4, p15
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article discusses the causes and consequences of sexual harassment of salespeople by customers. It presents issues related to the legal and empirical definition of sexual harassment in the concept of harassment of salespeople by customers. Sexual harassment is the result of abuse of power by one person over another. In selling, the customer often has power which can be exerted in illegal ways over the salesperson.
ACCESSION #
9412222436

 

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