The TQM advantage

Wilcox, Kirkland; Discenza, Richard
May 1994
CA Magazine;May94, Vol. 127 Issue 4, p37
Trade Publication
Discusses the application of total quality management (TQM) concepts in the improvement of auditing in Canadian firms. Primary objectives of TQM; Fishbone diagram; Conduct of audit; Auditors' independence; Satisfaction of the expectations of people beyond the client.


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