TITLE

Global quality leadership: A protocol perspective

AUTHOR(S)
Hayes, John G.; Snowdon, Sondra
PUB. DATE
October 1994
SOURCE
Business America;Oct94, Vol. 115 Issue 10, p4
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the importance of business diplomacy and international protocol for signing of global deals between companies. Business relationships as human relationships; Role of communication, negotiation and human interaction in global quality leadership; Ten principles of protocol. INSET: Hayes' seven samurai key actions to global success..
ACCESSION #
9411301072

 

Related Articles

  • Value Shifts: Redefining "Leadership" A Narrative. Hester, Joseph P. // Journal of Values Based Leadership;Summer/Fall2012, Vol. 5 Issue 2, p11 

    This article provides a historical narrative documenting the major rifts and shifts in the concept of "value" in the 20th and 21th centuries. It is the author's contention that these shifts have confused the conceptualization of value, making it a rather broad and meaningless term. Thus, to...

  • Tell Me No Secrets and I'll Tell You No Lies. DeMars, Nan // OfficePro;Nov/Dec99, Vol. 59 Issue 9, p25 

    Presents a scenario where an employee is caught between keeping her promises to her friend and doing her duties as an employee. What to do when a friend discloses confidential information that will affect the whole company; Risks the employee is into because of her knowledge of that information;...

  • `Missed' manners. Monica, Laura // Business New Hampshire Magazine;Mar1993, Vol. 10 Issue 3, p47 

    Provides pointers about proper business etiquette. How to behave during introductions; How to behave when dining out in business; Do's and don'ts in proper business etiquette.

  • Knights In Shining Armor: Courtesy In The Workplace. Dorgan III, William J. // Modern Machine Shop;Feb2002, Vol. 74 Issue 9, p110 

    Discusses the importance of the value of courtesy in the workplace. Significant effects of courtesy in business enterprises; Proposal to create a Magna Carta to re-invigorate customer-company relationship.

  • DEAR EDITOR. Kuiper, Shirley; Neff, Alan; Bowman, Joel P.; Shelby, Annette // Journal of Business Communication;Winter89, Vol. 26 Issue 1, p7 

    This article presents several letters to the editor referencing articles and topics discussed in previous issues including topics such as business ethics, professional relationships and communication models.

  • When in….PANAMA: The Cultural Etiquette Critical for Success.  // Barbados Business Catalyst;Apr2011, Vol. 7 Issue 2, p32 

    The article discusses the cultural etiquette behind business dealings in Panama. It notes that business negotiations in the country are done in Spanish though it has been considered as a multicultural society and adds that documentation must be filed accordingly in the same language. It also...

  • Living the brand. Angel, Robert // CA Magazine;May2003, Vol. 136 Issue 4, p12 

    Focuses on the importance of corporate values to sustaining financial worth. Examples of corporate values; Emphasis on successful customer-focused values; Factors to consider in customer performance management.

  • CHAPTER 4: CONTEXT, CHALLENGE AND CHOICE.  // Innovation: Management, Policy & Practice;Feb2006 Supplement, Vol. 8, p67 

    Chapter 4 of the book "Three-Dimensional Ethics: Implementing Workplace Values" is presented. It discusses the application of ethics in an organizational context. The term organization refers to living complex adaptive systems. The evolution of social values influences the ethical dimension of...

  • BUSINESS MANNERS NETWORKING.  // Management Today;Feb2006, p14 

    The article presents suggestions about business manners networking. One should know what he is going to present. Some research would be good, so one can chip in with intelligent comment. One won't learn by sticking to people he knows, so be confident about joining groups. Also, help others to...

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics