TITLE

Quality as change management

AUTHOR(S)
Heiss, Arleen M.
PUB. DATE
September 1993
SOURCE
Public Manager;Fall93, Vol. 22 Issue 3, p57
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Focuses on the concept of quality as change management. Factors affecting quality management; Development of a framework for change; Resistance to change; Leadership in change management.
ACCESSION #
9411280444

 

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