TITLE

ALA to conduct customer service teleseminar

AUTHOR(S)
St. Lifer, Evan; Rogers, Michael
PUB. DATE
May 1994
SOURCE
Library Journal;5/1/1994, Vol. 119 Issue 8, p23
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Announces that The American Library Association (ALA) is hosting a teleconference May 12, 1994, `Achieving Breakthrough Service in Libraries,' during which participants can exchange viewponts on customer service with Harvard business professors James L. Heskett and W. Earl Sasser Jr. Sample questions; How to register or organize a downlink site.
ACCESSION #
9405107681

 

Related Articles

  • LJ's ALA program choices.  // Library Journal;6/1/89, Vol. 114 Issue 10, p50 

    Presents an overview to the program of the 108th Annual Conference of the American Library Association (ALA) held in Dallas, June 24-29, 1989. Theme of program - `Commitments--Investing in Our Shared Future'; Emphasis on access to information and information technology. INSET: Acronyms and...

  • Overheard at ALA. Gerhardt, Lillian N. // School Library Journal;Aug97, Vol. 43 Issue 8, p5 

    Editorial. Presents the discussions observed by the School Library Journal's reporters during the American Library Association's (ALA) Annual Conference in San Francisco in 1997. Joint Executive Committee's meeting of the three youth services divisions of ALA; ALA's successful case against the...

  • Report from ALA Midwinter 2010. Conneen, Olga // Pennsylvania Library Association Bulletin;Mar/Apr2010, Vol. 65 Issue 2, p11 

    The article offers information on the American Library Association (ALA) conference to be held in Boston, Massachusetts.

  • More conference gleanings: The ALA top 20. Bjorner, Susanne // Searcher;Sep96, Vol. 4 Issue 8, p57 

    Focuses on the top 20 exhibitors at the 1996 American Library Association's conference. Information on CARL Corporation; Information on Chadwyck-Healy Incorporated's Indepth Indexing of Monographs (IDIOM); Information on EBSCO Information Services Group's EBSCOhost; Information on the product...

  • ALA's midwinter meeting: Not just for children's books. Sexton, M.; Reuter, M. // Publishers Weekly;2/22/1991, Vol. 238 Issue 10, p113 

    Reports on the American Library Association's annual Midwinter Meeting, held in Chicago. Appearances of actress Glenn Close and Senator Al Gore; Political statements made during the meeting; National Research and Education Network (NREN); Exhibitors; Close received the President's Commendation...

  • 1978 ALA ANNUAL CONFERENCE.  // American Libraries;Jan78, Vol. 9 Issue 1, p12 

    Presents the American Library Association Annual Conference from June 24-30, 1978 to be held in Chicago, Illinois. Conference theme; Professional exhibits; Affirmative action programs; Hotel reservations.

  • BALANCING OUR ACT IN CHICAGO: ALA's Annual Conference, June 24-30, Offers Programs of Every Persuasion and a Mix of Post-Business Pleasures. Balterman, Lee // American Libraries;Jun78, Vol. 9 Issue 6, p325 

    Reports on the holding of the 97th Annual Conference of theAmerican Library Association (ALA) held June 24-30, 1978, inChicago, Illinois. Gala social events during the conference;Topics to be discussed; Highlights of the gathering.

  • ALA Annual Conference.  // American Libraries;Jan86, Vol. 17 Issue 1, p68 

    Offers information and some highlights about the American Library Association Annual Conference scheduled from June 28-July 3, 1986 in New York City. Conference headquarters; Exhibits; Council, membership and Executive Board meetings; Opening General Session and reception.

  • ala and you Midwinter report.  // American Libraries;Mar86, Vol. 17 Issue 3, p172 

    Highlights the American Library Association's midwinter meeting held January 1986 in Chicago, Illinois. Development of comprehensive fiscal plan; Impact of Gramm-Rudman-Hollings deficit control bill. INSETS: Council and Executive Board actions;ALA Council in action.

  • Spectacular Systems! Flanders, Bruce // American Libraries;Oct89, Vol. 20 Issue 9, p915 

    Opinion. Discusses the automated systems that were displayed at the recent 1989 American Library Association Annual Conference and what the author considered to be some remarkable new developments.

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics