On the right track

Hage, David
March 1994
U.S. News & World Report;3/21/94, Vol. 116 Issue 11, p46
Examines how America's railroads, which were stagnating just 15 years ago, are thriving in 1994. Rail productivity which shot up 157% between 1983 and 1992; New markets sought by Norfolk Southern Chairman David Goode; Crew of one Norfolk Southern train; Cost-cutting, rail's greatest struggle during the 1980s; Refining customer service, the great challenge in the 1990s; Changes made at Norfolk.


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