TITLE

At your service

AUTHOR(S)
Gilbert, Jo
PUB. DATE
October 1993
SOURCE
Indiana Business Magazine;Oct93, Vol. 37 Issue 10, p29
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Discusses the concept of concierge in Indiana hotels. Definition of concierge; Components of the concierge job; Study by Marriott Corp. on concierge; Concierge duties at the Indianapolis Marriott hotel; Operations at the Adam's Mark Hotel in Indianapolis; Recognition of Service Excellence Award.
ACCESSION #
9401271180

 

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