Let buyers beware of the limits of usability testing

Rossheim, John
April 1993
PC Week;4/19/93, Vol. 10 Issue 15, p87
Trade Publication
Warns buyers of the limits of usability testing for word processors. Assessment of users' work behavior made from the context of their workplace; Effects of the observers on the observed; Examining claims that software packages have been designed for both optimal ease of learning and maximum ease of use.


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