TITLE

Cheaper software takes a toll

AUTHOR(S)
Flynn, Mary Kathleen; Brink, Susan
PUB. DATE
October 1993
SOURCE
U.S. News & World Report;10/25/93, Vol. 115 Issue 16, p69
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reveals that computer software makers are cutting back on free, unlimited phone support for users due to the drop in software prices and profit margins. WordPerfect Corp. to begin charging corporate users who want fast, detailed responses to tough questions; Microsoft has begun making all users pay for technical support for MS-DOS 6 and Windows 3.1; Borland International.
ACCESSION #
9310207621

 

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