Emergency Department Efficiency

December 2013
HealthLeaders Magazine;Dec2013, Vol. 16 Issue 10, p57
The article focuses on the triage delays and reinforce links between emergency care (ED) and primary care at Cambridge Health Alliance. It says that the Cambridge Health Alliance's leadership team expected an increase in emergency department volume after healthcare reform. According to doctor Assaad Sayah, poor patient satisfaction and overall change in the healthcare environment forced the team to redesign the patient flow of ED.


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