TITLE

What to do if you're under a public, verbal attack

AUTHOR(S)
FEUER, MICHAEL
PUB. DATE
November 2013
SOURCE
Smart Business Akron/Canton;Nov2013, Vol. 23 Issue 6, p54
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article offers information on how business establishments should address verbal confrontations. It states that the best way to manage hostile parties is to be prepared prior to facing them by contemplating and rehearsing how they would respond to adverse reactions or questions. Writing down possible questions and crafting responses is a good practice which tends to sharpen thought and causes to explore issues from another view.
ACCESSION #
91977306

 

Related Articles

  • GET STUFF OFF YOUR CHEST.  // Dolly;Apr2008, Issue 450, p39 

    The article suggest ways on how girls should manage anger and avoid violent confrontations. Before confronting someone, it is important for girls to wait when they are feeling calm. In that way, they will be more level-headed. It is also necessary to pay attention to how the body reacts to...

  • Chapter Nineteen: "Is Willoughby degenerate?". Reed, Talbot Baines // Willoughby Captains;3/ 1/2008, p163 

    Chapter 19 of the book "The Willoughby Captains" is presented. It recounts the scene wherein Silk was feeling dejected and threatened by the presence of Riddell and aggressively aroused the latter to a fight but was cut short due to the sudden appearance of Telson. It also depicts the scene on...

  • Conflict Management in Student Activities: Matching Strategies to Situations. Smestad, Jessica // Campus Activities Programming;Nov/Dec2009, Vol. 42 Issue 5, p49 

    The article features the use of "The Dual Concern Model of Conflict Resolution" as a tool for managing conflict. Reaching an agreement that satisfies the desires and meets the aims of those involved, and maintaining an appropriate relationship with the other person or persons engaged in the...

  • COERCIVE POTENTIAL AND FACE-SENSITIVITY: THE EFFECTS OF AUTHORITY AND DIRECTIVES IN SOCIAL CONFRONTATION. Vollbrecht, Jennifer L.; Roloff, Michael E.; Paulson, Gaylen D. // International Journal of Conflict Management;Jul97, Vol. 8 Issue 3, p235 

    Individuals sometimes feel compelled to confront a rule-violator. Because the goal of a confrontation is to stop the objectionable action, the violator may feel that his or her autonomy is being threatened and may resist complying. To reduce the likelihood of negative outcomes, confronters are...

  • The Art of Arguing. Brown, S. Tia // Ebony;Jun2015, Vol. 70 Issue 8, p75 

    The article offers tips for couples to consider in order to mindfully engage with their significant other during an argument. Topics covered include the need to consider other people's emotions, back stories, stressors and fears, the importance for people to be honest of how they feel, and the...

  • What to do if you're under a public, verbal attack. FEUER, MICHAEL // Smart Business Houston;Nov2013, Vol. 8 Issue 5, p22 

    The article provides tips on dealing with a public, verbal attack. It states that as the representative of an organization, it is his responsibility to manage verbal confrontations and recognize that sometimes a win can simply minimize the damage. Being prepared is said to be the best method to...

  • The smart woman's guide to fighting. Harris, Lynn // Glamour;May2006, Vol. 104 Issue 5, p292 

    The article provides tips on how to settle interpersonal conflicts. Psychologists suggest that couples must avoid cursing, instead they should start with how they really feel. In addition, conflict management has been proven as a source of intimacy among couples. Recent surveys also found that...

  • Creative Conflict. Montgomery, Kevin // Nonprofit World Report;Mar/Apr85, Vol. 3 Issue 2, p26 

    The article discusses the issue of conflict and the ways of dealing with conflict in daily life. According to the author, conflict is an inevitable part of group living. However, many people are unable to deal with conflicting situations and try to avoid them. The first step in becoming...

  • How To Handle Confrontation. Pergament, Danielle; Angell, Elizabeth; Trench, Brooke Le Poer // Allure;Sep2008, Vol. 18 Issue 9, p148 

    The article presents expert advice from White House press secretary Dana Perino on how to handle confrontations. Learn not to take a negative comment or a raised voice to heart. Never let aggressive people see you sweat because they may redouble their efforts to knock you off your game. One of...

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics