Project Communication Management in Industrial Enterprises

Samáková, Jana; Šujanová, Jana; Koltnerová, Kristína
May 2013
Proceedings of the European Conference on Information Management;2013, p155
Conference Proceeding
Trends in project management show an enhanced role of the project manager with focus not only on hard skills but also on soft skills (see the research (Čambál, Cagáňová and Šujanová 2012)). The ability to motivate, develop and manage project team, solve interpersonal conflicts and to effectively communicate are important skills of successful project manager. On the other hand a good project manager must be able to organize resources, to plan and prepare detailed working procedures, to approve the executed work and manage according to the project scope costs, schedule, quality and risks. All these tasks must be accomplished together with the parallel communication with all stakeholders. Therefore it is important that project managers and all parties seek for effective forms of communication. To do so improvement of communication skills, managing communication tools, techniques and methods become to be essential for the project success. The contribution deal with efficient project communication and the main research question of this paper is: "Do industrial enterprises have prepared written document (methodology) for project communication management?" Based on the theoretical knowledge an empirical research on the analysis of the current state of project management communication has been carried out in industrial enterprises in Slovak Republic. The research was conducted through qualitative and quantitative research. The main objective of the research was to analyse the utilization of the methodology for the project communication management in industrial enterprises. The research was carried out in 85 industrial enterprises that have been process, project or functional oriented. According to the research results and compared with researches and case studies published in scholarly articles we came to the conclusion that project management communication can be considered as an important area within the project management. However 66% of industrial enterprises in Slovakia have not prepared any written document (methodology, process steps) to manage project communication. Therefore, the third part of the paper presents the proposal of the framework for the project communication. Project communication framework is defined as a combination of logical related communication methods and tools for a successful initialization, planning, implementation, monitoring and administrative closure of the project communication. The basic idea of the project management communication framework is divided according to the process groups of project management (Initiating, Planning, Executing, Monitoring and Controlling and Closing Process Group). For each process group project communication process described in sub processes was developed and described. The framework was designed for all industrial enterprises, but it is best applicable for the project and process-oriented medium and large industrial enterprises. This contribution is part of a research project VEGA 1/1203/12 - Management of information quality in project management.


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