TITLE

Leading by Serving

PUB. DATE
November 2013
SOURCE
Quality Progress;Nov2013, Vol. 46 Issue 11, p40
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article discusses the American Society for Quality Inc.'s (ASQ) board of directors' adoption of the concept of servant leadership. Background is presented on the efforts of the board to improve its approach to governance for the past several years. It highlights the changes in ASQ including its operations and governance. The author says there are links between continuous improvement and servant leadership.
ACCESSION #
91908534

 

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