TITLE

At Your Service

AUTHOR(S)
Schmidt, Megan
PUB. DATE
November 2013
SOURCE
Quality Progress;Nov2013, Vol. 46 Issue 11, p38
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article discusses various aspects of the concept of servant leadership culture. It presents examples of behaviors exhibited by poor leaders including grabbing credits for accomplishments they do not deserve, micromanagement and use of intimidation to get results. The qualities of a servant leader are also discussed including attentiveness to growth and development of employees and customers. Benefits offered by servant leaders to their organizations are highlighted.
ACCESSION #
91908533

 

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