Engaging the Chronic Care Patient

November 2013
HealthLeaders Magazine;Nov2013, Vol. 16 Issue 9, p53
The article discusses the engagement efforts of leaders of hospitals, clinics and medical groups to achieve improved clinical outcomes and patient satisfaction scores. Particular focus is given to the works of Bon Secours Health System medical director Dr. Emily Lieb and Carolina Advanced Health medical director Dr. Thomas Warcup. It also discusses the link of improved patient engagement and loyalty with enhanced hospital processes of care.


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