Can performance be managed?

Heaney, Patrick D.
February 2003
Progressive Grocer;2/1/2003, Vol. 82 Issue 2, p11
Trade Publication
Presents the result of a study conducted by M>Prove Results regarding corporate performance management (CPM) in the U.S. Background on CPM; Implementation of a CPM tool called Balanced Scorecard by grocery chains; Relevance of technology to retailers.


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