Who Let the Dogs Out? Managing Conflict With Courage and Skill

Pettrey, Lisa
February 2003
Critical Care Nurse;Feb2003 Supplement, Vol. 23, p21
Academic Journal
Provides various strategies which are effective for conflict management in the health care environment. Value of effective communication skills in conflict management; Key components and strategies of conflict resolution; Significance of courage and commitment in the workplace.


Related Articles

  • Using Mediation to Resolve Disputes in Health Care. Gorton, Christopher // Physician Executive;Jul/Aug2005, Vol. 31 Issue 4, p34 

    The article discusses how mediation can be used to soothe some conflicts, including those involving patients and medical errors. The conflict in the cardiac intervention program probably reflects concerns about money, prestige, power and influence and the centuries-old cultural differences...

  • Conducting Interdisciplinary Research to Promote Healthy and Safe Employment in Health Care: Promises and Pitfalls. Slatin, Craig; Galizzi, Monica; Mawn, Barbara; Melillo, Karen Devereaux // Public Health Reports;Jan/Feb2004, Vol. 119 Issue 1, p60 

    Due to the complexity of human health, emphasis is increasingly being placed on the need for and conduct of multidisciplinary and/or interdisciplinary health research. Yet many academic and research organizations--and the discipline-specific associations and journals--may not yet be prepared to...

  • Conflict-resolution system keeps disputes out of court. Carey, Marjorie // AHA News;8/14/95, Vol. 31 Issue 33, p5 

    Focuses on the advantages of setting up conflict-resolution mechanisms for health care integrated-delivery systems. Benefits of using conflict resolution mechanisms; Reason for formalizing conflict resolution mechanisms; How to select an appropriate conflict-resolution mechanism.

  • Resolving managed care consumer disputes: Where do we stand? Karp, Naomi; Wood, Erica // Generations;Summer98, Vol. 22 Issue 2, p79 

    Opinion. Comments on resolving managed care consumer disputes in the United States. When conflict occurs; How conflict arise; Findings of a survey conducted by Lewin Group in summer of 1997; Benefits of resolving the conflicts; Creation of the Medicare+Choice program by the Balanced Budget Act...

  • Physician-Nurse Conflict: Can Nurses Refuse to Carry Out Doctor's Orders? Frederich, Michael E.; Strong, Roger; von Gunten, Charles F. // Journal of Palliative Medicine;Feb2002, Vol. 5 Issue 1, p155 

    Presents information on a medical case about conflict between a physician and a nurse. Facts of the case; Occasions when a nurse may refuse to provide care; Resolution of the conflict between the physician and the nurse.

  • The GATS Negotiations: Implications for Health and Social Services. Adlung, Rudolf // Intereconomics;May/Jun2003, Vol. 38 Issue 3, p147 

    Discusses the implications of the General Agreement on Trade in Services on the provision of health and social services in Europe. Issuance of binding dispute settlement mechanisms; Emphasis on policy-based consultation to rules-based litigation; Identification of trade conflicts between members.

  • How to Be Wise and Compassionate in Working for Peace through Health. Barbara, Joanna Santa // Croatian Medical Journal;2006, Vol. 47 Issue 1, p191 

    Offers advice on how to become wise and compassionate in working for peace through health. Explanation on the one of the aspects of humanity; Information on the Peace and Conflict Impact Assessment; Facts about the tool Health and Peacebuilding Filter.

  • EDITORIAL. Tschudin, Verena // Nursing Ethics;Jul2003, Vol. 10 Issue 4, p351 

    Editorial. Discusses the theme of conflict and war and the responsibility of nurses and health professionals who deal with these long-term consequences. Efforts done by nurses during conflict management; Difficulties faced by nurses while dealing with terminally ill patients.

  • Bioethical mediation: Peacemaking and end of life conflicts. Noll, Douglas E. // Business Journal Serving Fresno & the Central San Joaquin Valley;8/6/2004, Issue 323279, p9 

    Focuses on the use of bioethical mediation as a tool for resolving complicated decisions about appropriate medical care. Role of a bioethical mediator; Incorporation of the concept of interest-based mediation; Approach in discussing an issue in bioethical mediation.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics