TITLE

CRM AT THE OUTPOST

AUTHOR(S)
Bednarz, Ann
PUB. DATE
February 2003
SOURCE
Network World;2/17/2003, Vol. 20 Issue 7, p58
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the role of information technology in customer relations management. Corporate performance-improvement objectives; Computer-telephony application.
ACCESSION #
9121951

 

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