How Nabisco solved its labor problem

Lord, M.
May 1991
U.S. News & World Report;5/20/91, Vol. 110 Issue 19, p60
Details how counselors from Nabisco Brands and the Federal Mediation and Conciliation Service worked together with company executives and union leaders to air differences and identify problems. The ultimate goal was to get both parties to agree on a mutual vision for the firm, well in advance of potential crisis. Early intervention; Bridgestone/Firestone, Disney World and Caterpillar; Involving employees in the entire business; Productivity gains.


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