Excellence: It's in the Cards

Storey, Christopher
September 1989
Training & Development Journal;Sep89, Vol. 43 Issue 9, p46
Focuses on a training exercise that illustrates the principle of total-quality control as taught by W. Edwards Deming, an expert on quality, productivity and competition position. Overview on Deming's achievements; Concept of deming;s red bead game; Insights from the red bead experiment identified by Mary Walton in 'The Deming Management Method'.


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