TITLE

IMPLEMENTATION OF EXCELLENCE MODEL CAF IN TRAINING AND CONSULTANCY ORGANIZATION CEMAKS

AUTHOR(S)
Gašparík, Jozef; Gašparíková, Veronika
PUB. DATE
November 2012
SOURCE
Journal of Educational & Instructional Studies in the World;Nov2012, Vol. 2 Issue 4, p168
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
In our contribution are described experiences concerning the development and implementation of excellence model CAF in training and consultancy company CEMAKS at the Slovak University of Technology in Bratislava (Slovakia). There are described criteria and sub-criteria of model CAF and fulfilling of these criteria by company CEMAKS. In contribution will be presented some ideas and opportunities for continuing improvement of quality level in education organization. CEMAKS has prepared automated system of evaluation of model CAF which allows to measure quality level in time. This CAF model is useful tool for schools and universities on way to find new approach to increase quality level in education process.
ACCESSION #
90534751

 

Related Articles

  • STUDIES ABOUT THE TOTAL QUALITY MANAGEMENT CONCEPT. Milosan, Ioan // Acta Technica Corvininesis - Bulletin of Engineering;Oct2011, Vol. 4 Issue 4, p43 

    Total Quality Management is an organizational strategy founded on the idea that performance in achieving a quality education is achieved only through involvement with the perseverance of the entire organization in improving processes permanently. The objective is to increase the efficiency and...

  • The effect of TQM on customer satisfaction in higher education. Shahdadnejad, Roholah; Alroaia, Younos Vakil // Management Science Letters;2013, Vol. 3 Issue 3, p891 

    Total quality management (TQM) plays an important role on improving educational systems. In this paper, we present an empirical study to investigate the effect of TQM components on customer satisfaction in one of higher educational organizations in South East part of Iran called Qeshm. The...

  • Quality-Management Movement Spurs Interest in New Awards for Education. Olson, Lynn // Education Week;3/18/1992, Vol. 11 Issue 26, p8 

    The article reports on the Total Quality Management approach in education which guides large and complex organizations that was swept through U.S. corporations in the past decade. The approach combines a strong focus on customer satisfaction with statistical tools and decision making techniques...

  • BENCHMARKING EDUCATIONAL QUALITY IN AFRICAN UNIVERSITIES: THE CASE OF THE DEPARTMENT OF MATHEMATICS AND SCIENCE EDUCATION, UNIVERSITY OF BOTSWANA. Taiwo, Adediran A. // Problems of Education in the 21st Century;2008, Vol. 8, p146 

    A common mode of benchmarking educational quality in the world of academia is through the system of peer review. This system of benchmarking educational quality in many an African university adopts the use of external examiners to moderate academic programmes and student academic performances....

  • WORLD CLASS UNIVERSITY -THE IMPLEMENTATION OF STRATEGIC QUALITY MANAGEMENT (SQM). Pryor, Mildred Golden; Hendrix, Mary; Alexander, Christine; Collins, J. Robert // International Journal of Education Research;Summer2010, Vol. 5 Issue 2, p109 

    The article presents a study describing how the implementation of Strategic Quality Management (SQM) can assist universities in their performance excellence initiatives. It presents various steps that are necessary in the implementation of SQM including creation of an SQM plan and its...

  • Implementing Total Quality Management in Education: A Strategy to Improve the Quality of Education. Tyagi, Garima // FedUni Journal of Higher Education;Feb2012, p74 

    The article presents a study which examines the importance of the implementation of total quality management (TQM) in higher education to improve educational quality in India. It provides an overview of the role of education in the individual, social, and economic development in the country. It...

  • Strategic Quality Management in the Arab Higher Education Institutes: A Descriptive & Analytical Study. Ahmed, Mohammed Ahmed Hamadtu; Siddiek, Ahmed Gumaa // International Journal of Business & Social Science;Dec2012, Vol. 3 Issue 24, p90 

    Education is the concern of governments and states as well as individual persons. Good quality education aims at achieving learning outcome of high value. This is the main objective of any good educational institute or educational program. Provision of educational services is intended to satisfy...

  • PROCESSING THE RESULTS OF COMPETENCE EVOLUTION EVALUATION BY DECISION TREES. Boļakova, Ieva // Computer Science (1407-7493);2008, Vol. 36, Special section p1 

    This paper considers the use of inductive learning methods - the decision tree construction algorithms- for analyzing questionnaire results as an additional tool together with statistical methods. The questionnaires are one of the ways to ensure student feedback in the education process. In the...

  • TOTAL QUALITY SCHOOL CHARACTERISTICS: STUDIES IN PRIVATE AND STATE ELEMENTARY SCHOOLS. Supramono; Larasati, Sarita Putri // Researchers World: Journal of Arts, Science & Commerce;Jan2014, Vol. 5 Issue 1, p77 

    The main objective of this study is to analyze efforts accomplished by private and state elementary schools in improving five characteristics of Total Quality School. This descriptive thesis makes use of interviews and questionnaires as data collection methods. In addition, this study data is...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics