TITLE

Analysis: Many Sites Lack Updated Info

AUTHOR(S)
Birch, Ray
PUB. DATE
August 2013
SOURCE
Credit Union Journal;8/5/2013, Vol. 17 Issue 30, p32
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports a review from research firm Moebs $ervices Inc. on 1,676 websites from financial institutions (FIs) indicating a fall back in pricing and other information updates. It mentions the inconsistency of the sites with other channels which may call for addition rules. Furthermore, the firm's chief executive officer (CEO) and economist Michael Moebs notes concerns on the 83.7% consistency of responses from the sites provided through their call centers.
ACCESSION #
89665149

 

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