TITLE

NHS Direct falls short on quality

AUTHOR(S)
Thomas, Daniel
PUB. DATE
April 2002
SOURCE
GP: General Practitioner;4/1/2002, p35
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Investigates the four-year history of the organization National Health Service (NHS) Direct, launched in March 1998. Criticism faced by NHS Direct for fulfilling neither quality nor economy expectations; Services provided by NHS Direct; Proposal for NHS Direct staff to be trained for quality performance.
ACCESSION #
8848562

 

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