Review: Interventions for health care providers improve provider--patient interactions and patient satisfaction
- Pre-Surgery Questions. // Body Bulletin;Jul2002, Vol. 3 Issue 7, p3
Lists questions to ask when a health care provider suggests surgery. Need for the procedure; Risks, side effects and complications; Options if the procedure does not work; Length of recovery.
- Kicking and Screaming. Bailey, Walton D. // Cortlandt Forum;06/25/2000, Vol. 13 Issue 6, p90
Relates a doctor's experience in his examination room when a woman who was kicking and screaming was brought in. Medical personnel's thought that the woman's case was a psychiatric case; Reaction of the woman when law enforcement officers came to take her to the county jail.
- How to keep them coming back. Nordhaus-Bike, Anne; Greene, Jan // H&HN: Hospitals & Health Networks;03/20/97, Vol. 71 Issue 6, p12
Reports on a study on the interpersonal skills of hospital staff in the United States. Influence of how well the staff relates to and communicates with patients; factors that makes patients more likely to recommend a hospital.
- We need to get better at `customer service'. Anderson, Eric // Medical Economics;04/12/99, Vol. 76 Issue 7, p275
Focuses on the need for doctors to treat patients with genuine hospitality. Similarities of a typical medical practice and a typical automobile dealership; Examination of how successful businesses survive; Goal of earning the long-term loyalties of patients.
- Reviews. Co-creating therapeutic conversations. House, Richard // Therapy Today;Nov2010, Vol. 21 Issue 9, p39
The article reviews the book "Reflexivity in Therapeutic Practice," by Fran Hedges.
- Everything's fine. Broadhurst, Craig McAlister // H&HN: Hospitals & Health Networks;07/05/98, Vol. 72 Issue 13, p94
Opinion. Relates an experience of a 72-year-old male patient who had feared the repercussions of asking medical staff members for what he needed. Description of patient; Reference to the patient's response to questions he was asked.
- Health Contact Calendars: A Tool for Health Professionals With Older Adults. Haber, David; Looney, Carol // Gerontologist;Apr2000, Vol. 40 Issue 2, p235
Presents information on a study which investigated the use of the health contract calendars as a tool for health professionals in caring for older adults. Stages of implementation; Methods of the study; Discussion.
- Why I became a homeopath. Kaplan, Brian // Health & Homeopathy;Winter2012/2013, p21
A personal narrative is presented which explores the author's experience of deciding to pursue a career in medicine and of changing his mind to pursue a career in homeopathic medicine.
- Good teaching techniques to improve communication. // Patient Education Management;Apr2007, Vol. 14 Issue 4, p40
The article discusses ways to improve communication between patients and health care practitioners.