TITLE

Good communication brings better health care

AUTHOR(S)
Novitzky, Jan; Uden, Tony
PUB. DATE
March 2011
SOURCE
Workplace Learning & Skills Bulletin;Spring2011, Issue 11, p9
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article discusses the necessity of good communication skills in the health care industry. It mentions that according to a national data, number of staff in the health service do not have English as their first language. The basic grade support work need language skills to interact with patients effectively. ESOL(Educational Services Overseas Limited) focuses on developing language skills and also provides wider training regarding patient care, safety and risk implications.
ACCESSION #
87658458

 

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