Where Did Everyone Go?

May 2013
Bank Investment Consultant;May2013, Vol. 21 Issue 4, p38
Trade Publication
The article offers suggestions on how to deal with lighter customer traffic at the U.S. banking industry. He states that with the advancement of online banking, the numbers of customers have declined in the industry, which may impact the profits from the bank products and services. He also states that bank employees should call their customers twice per year and they should organize seminars with their banking partners.


Related Articles

  • WHAT TO EXPECT FROM YOUR BANK. LETOURNEAU, HARRY D. // Financial Executive;May/Jun92, Vol. 8 Issue 3, p23 

    The article discusses several emerging trends in banking. Online services provide clients with greater access to their accounts, and also make possible daily account reconciliation. Electronic data interchange will reduce the costs of paperwork through, among other things, electronic check...

  • REDUCING RISK IN REMOTE DEPOSIT CAPTURE.  // U.S. Banker;Jun2009, Vol. 119 Issue 6, special section p6 

    The article offers suggestions on how to reduce risk in Remote Deposit Capture (RDC), a kind of banking application commonly used in banks of the U.S. He says that banks those who are offering RDC needs to be careful about the customers they select to use this service and should work according...

  • Civil Liability Theories for Insufficient Security Authentication in Online Banking. Rice, Paul // DePaul Business & Commercial Law Journal;Spring2012, Vol. 10 Issue 3, p439 

    The article discusses the increase in number of lawsuits against banks in the U.S. It mentions that cases involved customers who seek for fund returns after a theft occurs due to the insufficient online banking authentication. It notes that the move of banks to an online accessible model...

  • CELENT LISTS TECH TRENDS.  // Credit Union Management;Mar2009, Vol. 32 Issue 3, p12 

    The article presents the report "IT Spending in Banking: A North American Perspective" from Celent LLC on information technology trends in banking for 2009 in the U.S. The Web 2.0 and Internet banking will offer customers new services because they are expecting enhanced experiences from the...

  • Open Solutions Adds Bank Clients. Bills, Steve // American Banker;6/10/2004, Vol. 169 Issue 111, p11 

    The core banking software maker Open Solutions Inc. announced Wednesday that three Northeast banking companies have signed contracts for components of e-Commerce Banker. The institutions, all customers of Connecticut On-line Computer Center Inc. of Avon Products Inc., a cooperative service...

  • Internet Banking in Jordan: An Arabic Instrument Validation Process. Abu-Shanab, Emad; Pearson, Michael // International Arab Journal of Information Technology (IAJIT);Jul2009, Vol. 6 Issue 3, p235 

    Internet banking is booming in Jordan and it is lime for banks and customers to reap the benefits from such technology. Bank customers' propensity to use internet banking is dependent on their attitudes towards such technology. This work validates an Arabic technology acceptance instrument...

  • Game-Changing Technologies. Trafton, Joe // New Jersey Banker;Winter2013, p14 

    The article discusses the benefits of using cross-channel, a bank's term to describe the integration of a common pool of information where customers can have access to and update in real time. Some of the features include real-time updates with uniform information across all channels, custom...

  • Alternate channels no more. CARMONA, JOSÉ L. // Caribbean Business;2/5/2015, Vol. 43 Issue 4, p14 

    The article reports that Puerto Rico's consumers are embracing and adopting Internet & mobile devices to perform their banking transactions, as the new technological advances has actually transformed the banking industry. It mentions the online facilities offered by commercial banks in Puerto...

  • All Wachovia E-Customers To Get E-Mail. WOLFE, DANIEL // American Banker;7/12/2006, Vol. 171 Issue 132, p1 

    The article reports on Wachovia Corp.'s decision to upgrade their online bank message system. The system will allow Wachovia's service representatives to initiate messages, send files, and reply to online customer questions. The system resembles traditional e-mail, but Wachovia says that it will...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics