TITLE

Targeting the top

AUTHOR(S)
Charman, Andrew
PUB. DATE
May 2013
SOURCE
Motor Trader;May2013, Issue 5338, p48
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article reports on how the aftersales performance of Honda Motor Co., Ltd.'s dealer network can be the best in the market according to customer and aftersales executive Leon Brannan. Brannan said there is a current need for overhead absorption. A study by Honda shows that dealers who achieve higher profitability have higher customer service index scores and service hours sold. A four-year service plan has been marketed by Honda for 400 British pounds in January 2013.
ACCESSION #
87630074

 

Related Articles

  • Honda turns on ad cash for dealers. Barkholz, David // Automotive News;10/8/2012, Vol. 87 Issue 6537, p1 

    The article reports that Honda Division is revamping its dealer advertising in major metropolitan markets in the U.S. with new funding from the factory. In Cleveland, Ohio, dealers are planning to spend 5 million dollars annually on regional, or Tier 2, advertising, up from 600,000 dollars now....

  • Honda City overhaul gets under way. Tampone, Kevin // Business Journal (Central New York);5/13/2005, Vol. 19 Issue 19, p4 

    Reports on the renovation of the Honda City building in Syracuse, New York. Efforts of the Syracuse-area auto dealer Honda City to increase its sales; Renovation of Honda City's showroom and current management offices.

  • Cd'A Honda builds new dealership building. McLean, Mike // Journal of Business (10756124);11/8/2007, Vol. 22 Issue 23, pA5 

    The article reports that Honda Motor has started work on a dealership complex on Seltice Way in Coeur d'Alene, Idaho. According to the author, the expansion project includes the construction of a showroom and service building that will house the automotive portion of the dealership, which also...

  • Honda says its service needs repair. Jackson, Kathy // Automotive News;5/30/2005, Vol. 79 Issue 6150, p6 

    The article informs that Honda Motor Co. Ltd.'s sales in recent years have outstripped dealers' ability to provide timely maintenance and repairs. So Honda Division is campaigning for more service bays and satellite service centers. The service headaches are part of a larger problem of slipping...

  • Honda will seek ideas to increase satisfaction. Rechtin, Mark // Automotive News;9/23/1996, Vol. 71 Issue 5679, p6 

    Reports on Honda Motor Co.'s plans to improve its customer satisfaction ratings. Partnership with automobile dealers; Key features of Honda's customer service program.

  • UK: Honda's model launch blockbuster starts soon. Stansfield, Roger // Aroq - Just-Auto.com (Global News);6/7/2015, p15 

    A reprint of the article "UK: Honda's model launch blockbuster starts soon" by Roger Stansfield, which appeared in the online resource' June 4, 2015 issue, is presented.

  • Honda rethinks Henry Ford’s assembly line. Greimel, Hans // Automotive News;5/23/2016, Vol. 90 Issue 6726, p0040 

    The article describes the assembly revolution cell (ARC), a novel assembly approach introduced by Honda Motor Co. Ltd. to produce its Civic automobile at its facility in Prachinburi, Thailand. Topics covered include ARC's comparison with the assembly line pioneered by American industrialist...

  • Tucson debuts 'new concept' with Honda dealership. Woodburn, David // Inside Tucson Business;11/15/2004, Vol. 14 Issue 18, p10 

    Reports on alteration to Tucson-Honda dealership in Arizona. Terms of the dealership; Benefits of the new dealership on Tuscan; Comments of Tom Matte, general manager of Honda, on the new dealership.

  • Honda Costa Mesa to Lease Hydrogen Cars. Cruz, Sherri // Orange County Business Journal;7/28/2008, Vol. 31 Issue 30, p37 

    The article offers news briefs in the automobile industry and retail trade in California. Power Honda Costa Mesa has launched its campaign for hydrogen-fueled vehicles starting with its leasing program of Honda FCX Clarity from Honda Motor Co. Retail trade in South California has been surviving...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics