How To Measure the Direct Impact of Volunteer Service: What Money Cannot Buy

Mook, Laurie
July 2012
E-Volunteerism: The Electronic Journal of the Volunteerism Commu;Jul2012, Vol. 12 Issue 4, Special section p1
The article discusses a case study conducted by researchers Debbie Haski-Leventhal, Lesley Hustinx and Femida Handy that measures the impact of volunteering at the Philadelphia Ronald McDonald House (PRMH). PRMH runs 2 houses in Philadelphia and serves 63 families every night and funded by individual and corporate donors and the Ronald McDonald House Charities. The study suggests that different types of volunteers have different motivations and may require different volunteer management styles.


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