TITLE

Management of Information Systems Outsourcing: Evaluation of Lessons Learned From a Boundary Spanning Perspective

AUTHOR(S)
Johansson, Björn; Bergkvist, Linda
PUB. DATE
January 2012
SOURCE
Electronic Journal of Information Systems Evaluation;Jan2012, Vol. 15 Issue 1, p63
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of lessons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a "new" theoretical perspective on outsourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to further develop boundary spanning roles in outsourcing relationships and to act as a base for future research on outsourcing relationships.
ACCESSION #
87403049

 

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