TITLE

The X-factor

AUTHOR(S)
Robinson, Joe
PUB. DATE
May 2013
SOURCE
Entrepreneur;May2013, Vol. 41 Issue 5, p64
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article focuses on the importance of communication in improving employee productivity. It states that engaged employees have a greater commitment and dedication to their tasks and mentions a study found the most-engaged employees have an operating margin of 27 percent, compared to 10 percent for the least-engaged employees. Consultant Diane Fassel, author of "The Addictive Organization" and "Working Ourselves to Death," talked about how personal touches can help build employee engagement.
ACCESSION #
87079949

 

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