FCA investigates RBS over IT failures

Dale, Samuel
April 2013
Money Marketing (Online Edition);4/10/2013, p1
The article informs that the Financial Conduct Authority (FCA) has started to conduct an investigation for information technology failures which caused widespread service disruption at Royal Bank of Scotland (RBS) in 2012. It states that it causes millions of customers at RBS, Natwest and Ulster Bank inability to access accounts due to technical problems as a result of software upgrade. It mentions that the bank will make huge investments for upgrading its IT facilities for the system.


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