Managing Hurt and Disappointment: Improving Communication of Reproach and Apology
- MAXIMAL CONTRAST IN DISTINGUISHING BETWEEN INDIVIDUALS. Adams-Webber, Jack // Social Behavior & Personality: An International Journal;1998, Vol. 26 Issue 2, p171
Each of 33 Canadian undergraduates (17 men, 16 women) characterized a pair of new acquaintances on the basis of 30 bipolar dimensions (e.g., optimistic/pessimistic) following a brief interaction with both of them simultaneously. They were assigned to the opposite poles across all dimensions with...
- A Relationship Skills Training Program for College Students. Weissberg, Michael; Sofair-Fisch, Tamara; Fisher-McCanne, Lynn // Personnel & Guidance Journal;Dec78, Vol. 57 Issue 4, p220
Describes the components of a relationship skills training program developed for college students who have difficulty in meeting others and establishing close personal relationships. Review of the homework assignments; Exercises for cognitive restructuring; Activities for skill training; Design...
- Love relationships among college students. Knox, David; Schacht, Caroline; Zusman, Marty E. // College Student Journal;Mar1999, Vol. 33 Issue 1, p149
Examines love relationships among students at East Carolina University in North Carolina. Percentage of students who have experienced love relationships; Association of current involvement with romantic beliefs; Impact of age and relationship experience on romantic love beliefs.
- Jealousy in college student relationships. Knox, David; Zusman, Marty E.; Mabon, Lashonda; Shriver, Lisa // College Student Journal;Mar1999, Vol. 33 Issue 1, p152
Examines jealousy in college student relationships in North Carolina. Presence, timing and sources of jealousy; Relationship between incidence of jealousy and duration of relationship.
- How emotional expressions shape prosocial behavior: Interpersonal effects of anger and disappointment on compliance with requests. Doorn, Evert; Kleef, Gerben; Pligt, Joop // Motivation & Emotion;Feb2015, Vol. 39 Issue 1, p128
People often express emotion to influence others, for instance when making a request. Yet, surprisingly little is known about how such emotional expressions shape compliance. We investigated the interpersonal effects of anger and disappointment on compliance with requests. In Experiments 1 and...
- THE AMBIGUITY OF A TRANSGRESSION AND THE TYPE OF APOLOGY INFLUENCE IMMEDIATE REACTIONS. NEWMAN, LEONARD S.; KRAYNAK, LINDSAY R. // Social Behavior & Personality: An International Journal;2013, Vol. 41 Issue 1, p31
Apologies with explicit acknowledgements of wrongdoing are especially likely to be well received. An implication of Trope's (1986) dual process model of social information processing is that this may not be so when interpersonal transgressions are ambiguous. In such cases, full apologies...
- THE EFFECTS OF AN EMOTIONAL INTELLIGENCE SKILLS TRAINING PROGRAM ON THE CONSISTENT ANGER LEVELS OF TURKISH UNIVERSITY STUDENTS. YILMAZ, MÜGE // Social Behavior & Personality: an international journal;2009, Vol. 37 Issue 4, p565
The effect of an emotional intelligence skill training program on the levels of consistent anger of university students was investigated in 32 volunteers. A pretest, posttest model with a control group as study design was used and 16 individuals made up the study group and 16 individuals were in...
- Taking the blame for a partner's bad mood. // Psychology Today;May/Jun2003, Vol. 36 Issue 3, p16
Reports on the tendency of people with low self-esteem to feel responsible for their partners' unhappiness according to Sandra Murray, a professor of psychology at the University of New York at Buffalo. Perception of college students with low self-esteem on their partners' distraught; Effect of...
- Social style among North American, Finnish, Japanese, and Korean university students. Thompson, Catherine A.; Klopf, Donald W. // Psychological Reports;Aug95, Vol. 77 Issue 1, p60
Compares social style among North American, Finnish, Japanese and Korean university students. Use of Richmond and McCroskey's Assertiveness-Responsiveness Measure; Relationship with other people.