TITLE

Sprint: Customer Service Lacking, Improvements Ahead

AUTHOR(S)
Marek, Sue
PUB. DATE
December 2002
SOURCE
Wireless Week;12/16/2002, Vol. 8 Issue 43, p28
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on financial and operational issues affecting Sprint PCS in 2002. Remarks from Sprint PCS president Len Lauer on the company's churn rate; Initiatives aimed at improving the company's finances and operation; Details on the company's Clear Pay Plan. INSET: Sprint PCS 4Q Guidance.
ACCESSION #
8690488

 

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