Sprint: Customer Service Lacking, Improvements Ahead

Marek, Sue
December 2002
Wireless Week;12/16/2002, Vol. 8 Issue 43, p28
Trade Publication
Focuses on financial and operational issues affecting Sprint PCS in 2002. Remarks from Sprint PCS president Len Lauer on the company's churn rate; Initiatives aimed at improving the company's finances and operation; Details on the company's Clear Pay Plan. INSET: Sprint PCS 4Q Guidance.


Related Articles

  • Sprint PCS Raises Billions For 3G Upgrades. Mendez-Wilson, Deborah // Wireless Week;8/13/2001, Vol. 7 Issue 33, p12 

    Deals with the success of Sprint PCS on raising money in its secondary offering of shares and equity units in 2001. Budget allocated by the company on its upgrade plans; Total value of Sprint's capital expenditure plans; Factors attributed to the company's secondary offering performance;...

  • Spending Transparency: Sprint Nextel.  // Treasury & Risk;Sep/Oct2012, Vol. 22 Issue 6, p39 

    The article discusses a treasury model developed by voice and data services provider Sprint Nextel to identify where cash was being spent in real time and isolate where projected overspending was occurring.

  • Sprint encouraged by wireless data growth. Luna, Lynnette // RCR;07/24/2000, Vol. 19 Issue 30, p29 

    Focuses on the contribution of the wireless data services of Sprint PCS to the second-quarter financial growth of the company. Details on the number of monthly subscribers and casual users of the service; Plans to expand text messaging capabilities and add data applications; Efforts to reduce...

  • Business/Finance.  // CableFAX Daily;3/9/2006, Vol. 17 Issue 46, p3 

    Reports on the move made by Motorola to hedge its shares in telecommunication company Sprint Nextel, as of March 2006. Reason behind the move; Statement of Motorola on its relationship with Sprint Nextel.

  • Sprint Nextel. KH // Private Placement Letter;8/11/2008, Vol. 26 Issue 32, p2 

    The article reports on mobile phone provider Sprint Nextel Corp. It mentions that the company will be using a convertible preferred stock issuance to raise three billion dollars. The company plans to use the money to pay debts and for other functions. Investors will be provided with an option to...

  • SWOT Analysis.  // Sprint Nextel SWOT Analysis;Jul2010, p1 

    The article presents a profile of Sprint Nextel Corp., a holding company that offers wireless and wireline communications products and services. It offers a strengths, weaknesses, opportunities and threats (SWOT) analysis for the company. It also shows information about the company's location,...

  • Sprint posts better churn, larger loss. Meyer, Dan // RCR Wireless News;2/9/2004, Vol. 23 Issue 6, p8 

    Reports on the net profit posted by wireless communication service provider Sprint PCS for the fourth quarter of 2003. Attributions to the growth; Total number of direct customer additions in 2003; Financial performance of its affiliates.

  • UbiquiTel lifts 4Q financial guidance.  // RCR Wireless News;1/5/2004, Vol. 23 Issue 1, p29 

    Reports on the updated financial and operating guidance released by Sprint PCS affiliate UbiquiTel for the fourth quarter of 2003. Increase in the expected earnings of the company; Expected net subscriber additions to UbiquiTel's service; Impact of the wireless number portability mandate in the...

  • PACKETS.  // Wireless Week;4/15/2002, Vol. 8 Issue 15, p8 

    Cites update on the wireless communications industry as of April 15, 2002. Drop in the stock price trading of Sprint PCS; Revenue growth posted by the wireless local area networking equipment market in 2001; Value of the senior unsecured notes offering completed by AT&T Wireless Incorporated.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics