TITLE

Job Engagement: Medical Transcription

AUTHOR(S)
Mohamed, M. Sheik; Anisa, H.
PUB. DATE
January 2013
SOURCE
SCMS Journal of Indian Management;Jan-Mar2013, Vol. 10 Issue 1, p22
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
One of the most discussed topics today is Organizational Citizenship Behaviour (OCB) in the context of Human Resource Management (HRM), because it is believed to reap rich benefits to an organization both in terms of productivity and financial performance. This paper explores empirical evidence to find whether there exists a positive correlation between Job Engagement, OCB and Task Performance, to check whether the effort and time spent on OCB development is really worth it. The data used in this research is from a medical transcription industry (sample size 203) and the method of analysis is partial least squares path modelling (PLSPM) approach. The results have revealed the fact that Job engagement is positively correlated to OCB, which is in turn, positively correlated to Task Performance. The study results are useful to the organizations in the current globalized scenario, as it gives an empirical support to the fact that OCB is contributing towards the enhancement of quality, performance, and by and large, the organizational survival itself.
ACCESSION #
86440410

 

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