How Software Can Help Banks Meet Social Media Rules

Crosman, Penny
March 2013
American Banker;3/28/2013, Vol. 178 Issue 48, p11
Trade Publication
The article discusses seven requirements in the Federal Financial Institutions Examination Council's (FFIEC's) proposed social media compliance rules for the U.S. banking industry. The article notes senior executives or the board has to direct the use of social media including online social networks so it contributes to business goals. It also notes banks have to establish a company-wide policy for monitoring social media activity. Auditing to ensure compliance is also mentioned.


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