California Credit Union Adds Chat to Mobile Offerings

Wisniewski, Mary
March 2013
American Banker;3/27/2013, Vol. 178 Issue 47, p13
Trade Publication
The article reports San Diego County Credit Union in California will use LivePerson 's mobile chat customer service application (app) on its mobile website which is located at www.sdccu.com. The article notes banks such as USAA and ING Direct are testing video chat for their online banking apps. It also notes Bank of America and Huntington offer live web chat.


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