TITLE

A new way to look at questions and engagement: emotionally

AUTHOR(S)
GITOMER, JEFFREY
PUB. DATE
March 2013
SOURCE
Corridor Business Journal;3/18/2013, Vol. 9 Issue 33, p8
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
In this article, the author offers suggestions to salespersons to ask emotion-based questions to customers which according to the author, will draw out feelings that will lead to true engagement and honest answers about product or service.
ACCESSION #
86412550

 

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