Mystery Shopper in Bournemouth

January 2013
Travel Trade Gazette UK & Ireland;1/24/2013, Issue 3035, p34
Trade Publication
The article offers the author's insights on several travel agencies in Bournemouth, England that she had visited for a three day vacation in Grananda, Spain. She states that Bath Travel agency has an attractive environment with smartly dressed consultant that offered her quality costumer service. She mentions that Thomas Cook agency has a modern office with inattentive consultants that did not make effort to close a deal. Moreover, she visited two websites to look for travel agencies online.


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