TITLE

Competence-Based Staff Training and Evaluation in a Family Literacy Program

AUTHOR(S)

Brown, Cheryl

PUB. DATE

September 2002

SOURCE

International Journal of Reality Therapy;Fall2002, Vol. 22 Issue 1, p42

SOURCE TYPE

Academic Journal

DOC. TYPE

Article

ABSTRACT

This certification week presentation highlights the process of developing Competence-Based Training and Evaluation within the Family Learning and Health Pilot Project, an initiative of the Saint John Learning Exchange. The article gives a brief background of the organization, discusses old thinking in terms of training and appraising employees, where a frustration gap existed, and how thinking changed and ultimately the process of training and evaluation, using Choice Theory. The initial results of this change were very positive and the author outlines the next steps.

ACCESSION #

8591744

Tags: FAMILY literacy programs;  CERTIFICATION

 

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