TITLE

A new paradigm for quality and teams

AUTHOR(S)
Hopen, Deborah L.
PUB. DATE
July 1998
SOURCE
Executive Excellence;Jul98, Vol. 15 Issue 7, p6
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Provides insight into why American teams do not work the way organizations expect. How Americans view the concept of quality, improvement and team participation; How archetypes are formed; Information on the human psyche; Definition of quality; How organizations must focus on people rather than products, service or process.
ACCESSION #
842100

 

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