Communicating with residents or patients with low health literacy

October 2012
Nurse Aide-VIP;Oct2012, Vol. 24 Issue 10, p13
The article focuses on the methods to achieve effective communication in patients with low health literacy. It mentions several techniques including the use of simple and clear non-medical terminologies, clarification of confusing information, and use of so-called "teach-back technique." It also discusses the disadvantages of low health literacy, such as the occurrence of reduced quality of care, misunderstandings, and increase of medical errors.


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