TITLE

Stress, Organizational Citizenship Behaviors, and Coping: Comparisons among Plateaued and Non-Plateaued Employees

AUTHOR(S)
Hurst, Carrie S.; Kungu, Kenneth; Flott, Phyllis
PUB. DATE
September 2012
SOURCE
Business & Management Research;Sep2012, Vol. 1 Issue 3, p17
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Hierarchical plateaus occur when employees lack upward mobility, and job content plateaus occur when employees lack challenge or responsibilities in their roles. Results of this study extend research on the outcomes of plateaus by considering stress and organizational citizenship behaviors (OCBs). Plateaus were positively related to stress and negatively related to OCBs. We also examined differences in coping strategies by incorporating responses from non-plateaued as well as three groups of plateaued employees. Non-plateaued employees reported higher usage of non-work coping strategies compared to double plateaued employees, and those reporting no hierarchical plateau reported greater use of non-work coping strategies than hierarchically plateaued employees. These results provide some initial insights on how non-plateaued employees might be successfully avoiding plateaus in their careers. Lastly, job involvement and non-work coping strategies were negatively related to stress. Implications of these results for research and practice are also discussed.
ACCESSION #
82983204

 

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